Convercent Blog

Industries

Zenefits CEO bows out amidst compliance allegations

The newswire has been buzzing with several articles highlighting the importance of compliance this week, culminating with the recent announcement that Parker Conrad, CEO of Zenefits, an online HR software startup, resigned Monday. COO David Sacks has taken reign as […]

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Convercent Hotline and Case Management

CCO Involvement Stops Short of Strategic Influence

Tomorrow, in partnership with the Ethisphere Institute, we’ll host a live webinar at 1 p.m. EST to discuss our recently launched benchmarking survey report, “Compliance Strategy and Performance.” As we discussed in a previous post, the report covers critical compliance […]

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Hot off the press: compliance strategy and performance report

It’s easy to be overwhelmed by the amount of information in our industry from various white papers and studies, to research findings and analysis. After speaking with hundreds of compliance leaders around the world, conducting surveys and hosting roundtables; Convercent […]

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The Must-Have Compliance Benchmarking Report is Here

Our new report will help you keep pace with evolving expectations and emerging best practices in the compliance industry. We invite you to use the comprehensive findings to benchmark your compliance strategy, and see how you stack up. “Compliance Strategy […]

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2016 Compliance Tech Talk World Tour

The dates are set, the cities are picked and we’re hitting the road to kick-off the second year of our roundtable discussion series. Here at Convercent, we are excited to present you our Tech 2016  Compliance Tech Talk World Tour. We […]

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Convercent Products

Compliance Software: To Buy or Not to Buy (Part 2)

Note: This is the second post in a two-part series on the decision-making strategy around building and buying compliance software—including guidance on how to effectively frame, analyze and socialize the decision within your own organization. To read Part 1, click […]

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Convercent Case Studies

Compliance Software: To Buy or Not to Buy

When compliance teams are planning and building out their program, more specifically the compliance software they use, they often encounter certain challenges and obstacles within their organization. Sometimes, the challenges may not surface until late in the decision-making process, meaning […]

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What is a hotline

10 Keys to a High Performing Hotline Call Center

In our last post, we laid out (and debunked) some of the most common misconceptions about outsourced call centers. Here we want to talk about what’s necessary to ensure that a call center is positioned for success—within the compliance arena, […]

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smarter software

Myth-Busting: Outsourced Call Centers

Outsourced call centers have gotten a bad reputation, and for a good reason. In the early 2000’s, there was a widespread movement to outsource call centers to places like India and the Philippines, with disastrous results. Yet a quiet revolution has […]

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The Power of Story

Compliance officers, like other executives, present to their Boards in ways that emphasize facts, challenges, solutions, and opportunities. This meets the minimum requirements for board reporting, but there is a potential to inspire your Board rather than just report to them. […]

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