Convercent Blog

Policies and procedures

Customer Success is a Relationship. Not a Transaction.

It seems like every day a new customer-success horror story pops up in the news or our social media feed. But when it comes to your compliance solution vendor, you should expect better. Unfortunately, some compliance vendors buy customers through aggressive acquisition rather than […]

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Be a leader, not a laggard with Insights

When I started out in my career, I worked in higher education finance for several years. We used to print reams and reams of paper, stacks of reports. I specifically remember one time, a colleague of mine printed out a […]

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Visualization is the language of sharing: Donald Farmer

We recently sat down for a conversation with Donald Farmer, Principal at TreeHive Strategy, about insights vs. reporting and the value of visualizations. Previously to TreeHive, Donald was at Qlik for six years, where he was both Vice President of […]

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Data-Driven Ethics & Compliance Arrives Today

Today is a very exciting day for Convercent because we released Convercent Insights, establishing a market leader for ethics and compliance analytics. While we’re very proud of the application and its huge impact on customers’ success, what it represents is […]

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Upcoming election rules out the possibility of employing relatives including spouses and children of MPs in Parliament

UK: Family Member of a MP? Look for a job elsewhere.

The Independent Parliamentary Standard Authority (IPSA) no longer is going to allow members of parliament to employ their spouses and children given their paycheck is cut from taxpayer money. Some £4.5M is annually dished out for a nepotistic practice. This […]

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Data, Compliance, Ethics, Analytics, Insights

Talk is Cheap — Unless You Back It Up

This is part 1 of a 3-part series, dubbed Talk is Cheap.  Balance the input data and the output will be a commensurately compliant company Regulators, specifically in the US, have shouted from their bullhorns that training program rates and […]

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UKBA: The Heat is On

As part of our ‘Bribery- The Reality’ series, our London-based compliance and ethics expert Keith Read, unfolds the case at one of the most iconic brands of luxury and modern engineering across the globe, Rolls-Royce. Key highlights Rolls-Royce will pay […]

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